Frequently Asked Questions
What are your jackets made of?
It depends on the style. Many of our jackets are available in real leather, and some come in faux leather, wool, suede, satin or cotton. The product page lists the material for each style, and every jacket has reinforced stitching at the stress points.
How do I find my size?
Tap Size Guide on any product page, measure around the fullest part of your chest, and type it in. We'll point you to the right size from XS to 3XL. If you're between two sizes, size up for a comfortable fit over a hoodie or flannel.
How long does shipping take?
Orders ship within 3–5 business days and typically arrive within 7–14 days depending on your location.
Is shipping free?
Yes — shipping is free on every order, worldwide.
Do you ship internationally?
Yes — we ship worldwide, including the USA and Europe, with tracked delivery on every order.
Can I track my order?
Yes. Every order ships with tracking, so you can follow your jacket from our workshop to your door.
What is your return and exchange policy?
You have 14 days from delivery to return or exchange your jacket for free if the fit isn't right. It needs to be unworn with the tags still attached.
How do I start a return or exchange?
Email us at sales@eddysjackets.com or use our Contact page with your order number and the size you'd like instead, and we'll walk you through the next steps.
Are these officially licensed products?
No. Our jackets are unofficial, fan-made designs inspired by the looks from your favorite shows, games, films and artists. We are not affiliated with, endorsed by, or licensed by the creators or rights holders.
How do I care for my leather jacket?
Wipe it clean with a soft, damp cloth and condition the leather every 6 months. Avoid machine washing, direct heat and long sun exposure.
Is my payment secure?
Yes — every transaction is encrypted and processed through secure, PCI-compliant checkout.